

FAQs
Looking for some quick help? See if your question is answered below and if not send us an email here!
Do my friends need to sign up for Piere to receive transaction requests?
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Your friends do not need Piere to receive transaction requests because they can be shared via text message.
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Is my data safe?
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​Yes! Your data security is our top priority. Your username and password are stored securely in a separate database using multi-layered hardware and software encryption. All data-in-transit is secured using the latest TLS 1.2 technology. Your data is inaccessible to all external traffic and protected from internal traffic with automatic logout. We maintain continuous encryption, auditing, logging, backups, and safeguarding of data as well as frequent internal and external security audits of both our software and systems.
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I have an idea on how to make Piere better. Can I share it with you?
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Definitely! We are constantly working to improve Piere and the best way to do that is with feedback from you. You can send your ideas, comments, and any questions to contact@piere.com
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How is my net worth calculated?
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Your net worth is calculated by subtracting your liabilities from your assets. If the number looks off it could be due to an account being disconnected or not linking all of your accounts. Common assets include your bank accounts, investment accounts, and even peer-to-peer payment accounts like Venmo. Common liabilities include student loans, credit card bills, and a mortgage.
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Why isn't the Venmo link opening?
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If the Venmo link isn't opening the first time you click on it, navigate back to the transaction request and try clicking it again - it should work this time!